Kinora Privacy Policy

Last updated: 02 December 2025

Our Mission and Commitment to You

At Kinora, we exist for women who have felt dismissed, unheard, or unsupported through their contraceptive journey. Many have suffered side effects that have been minimised or ignored.

Our mission is simple but powerful: to empower each woman with an individualised contraceptive recommendation using AI-based insights that respect her unique body and experience.

This responsibility includes respecting your privacy and protecting your personal data at all times.

1. Who We Are

Kinora is operated by Kinora Health Ltd in the UK. You can reach us anytime at:

📩 Kinorahealth@gmail.com

We treat personal data as entrusted information — not an asset.

2. What Personal Data We Collect

We only collect data you voluntarily provide, such as:

  • name
  • email address
  • phone number
  • contraceptive history
  • reported symptoms or side effects
  • your goals or priorities regarding contraception

We do not require an account to access our Services.

3. How We Use Your Data

We use your information solely to:

  • generate personalised contraceptive recommendations using our AI-supported model
  • improve accuracy and relevance of future guidance
  • answer your queries
  • maintain communication with your consent

We do NOT:

  • ❌ sell your data
  • ❌ trade your data
  • ❌ allow advertisers access
  • ❌ share identifiable data without your consent

4. AI Model Transparency

We use an AI-based model — not a rigid algorithm — to identify patterns in symptom profiles, side effects, reported hormone response, and prior contraceptive experiences.

Our model:

  • looks at aggregate patterns across users,
  • detects potential correlations in side effects and tolerability,
  • helps us form an individualised recommendation for you.

Importantly:

  • 🚫 the model does not make clinical decisions
  • 🚫 the model does not replace medical judgement
  • 🚫 the model does not determine prescriptions
  • 🚫 the model is used solely for informational and guidance purposes

Final contraception decisions should always be made with a qualified healthcare provider.

5. Legal Basis for Processing (UK GDPR)

We rely on:

  • explicit consent
  • legitimate interest for service improvement
  • contractual necessity when responding to requests

You may withdraw consent at any time.

6. Data Storage & Security

We use secure storage systems with:

  • encryption
  • access controls
  • authentication measures
  • minimal access permissions

Data is never accessible internally unless required for service delivery and only by authorised personnel.

7. How Long We Keep Your Data

Your personal data is stored only as long as you continue to consent.

If you withdraw consent — we delete your identifiable data promptly.

Anonymised data — which cannot identify you — may be used to:

  • improve the AI model
  • analyse contraceptive tolerability patterns
  • support research on women's contraceptive experiences

8. Sharing Your Data

We only share identifiable data if:

  • you explicitly instruct us to
  • it is required for delivering personalised support (and even then, minimally and under strict confidentiality)

We do not automatically share data with clinicians or pharmacies.

9. International Data Transfers

If any data storage or processing occurs outside the UK/EU, we ensure:

  • GDPR-equivalent safeguards
  • Standard Contractual Clauses

10. Your GDPR Rights

You may at any time:

  • access your data
  • request correction
  • request deletion
  • request restriction of processing
  • withdraw consent
  • request transfer of your data
  • object to processing

Requests may be sent to: 📩 Kinorahealth@gmail.com

We will respond within 30 days.

11. Cookies

We use minimal cookies for required website functionality and anonymous analytics. No advertising or cross-site tracking cookies are used.

12. Children's Privacy

We do not knowingly collect data from anyone under 18. If we become aware of such collection, we delete it.

13. Medical Safety Disclaimer

Kinora does not diagnose conditions or prescribe medication.

Our AI-based recommendation model provides informational guidance based on reported experiences and data patterns.

Medical decisions must always involve a licensed clinician.

14. Business Continuity

If Kinora changes ownership or structure, your privacy rights remain unchanged, and you will be informed clearly and in advance.

15. Policy Updates

We may update this policy occasionally. If updates materially affect your rights, we will notify you.

16. Respect for Your Experience

We know many women have endured:

  • mood swings
  • pain
  • bleeding issues
  • migraines
  • loss of libido
  • emotional disruption

…and were told: "that's normal" or "just give it time."

We will never dismiss your symptoms or experiences. Your data is a reflection of your lived experience — and it deserves respect, confidentiality, and care.